Shipping Policy for TMFV Jewelry

Welcome to TMFV Jewelry! We are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below to ensure you are aware of our shipping process and expectations.

Shipping Locations

We currently ship within the United States, Canada, and select international locations. If your location is not listed at checkout, feel free to contact us to inquire about shipping availability.

Processing Time

All orders are processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed the following business day. Please note that processing times may be extended during peak periods or for customized items.

Shipping Rates

We offer the following shipping options:

• Standard Shipping (5-7 business days): Free for orders over $50 USD, or a flat rate of $5 USD for orders under $50 USD.
• Expedited Shipping (2-4 business days): Calculated at checkout based on your location.
• Express Shipping (1-2 business days): Calculated at checkout based on your location.

For international orders, shipping costs will vary depending on the destination and shipping method selected at checkout.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track the delivery of your package through the carrier's website.

Customs, Duties, and Taxes

For international orders, please note that customs duties and taxes may apply. TMFV Jewelry is not responsible for any customs fees, duties, or taxes incurred during shipping. These charges are the buyer's responsibility and must be settled before the package is released by customs.

Lost or Damaged Packages

TMFV Jewelry is not liable for any products lost or damaged during shipping. However, if your package is lost or arrives damaged, please contact us at [insert email] within 5 days of receiving your order, and we will assist you in filing a claim with the shipping carrier.

Delivery Issues

If your tracking information shows that your package has been delivered but you have not received it, please allow 48 hours for your package to arrive. Sometimes carriers mark packages as delivered prematurely. If after 48 hours you still haven't received your order, please contact us, and we will help resolve the issue.